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Theft & damage

Boost revenue & customer engagement

Help your customers repair or replace their bike or e-bike if it's stolen or damaged.

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woman with bike insurance locks e-bike

Currently live with

bike shop offering insurance to customers

Omnichannel solution meets customers where they are

Our comprehensive theft & damage cover encourages customers to buy their new bike with confidence – whether online or offline.

By using our API to integrate insurance directly into your online purchase flow, customers can add an insurance package to their cart in one click.

Independent bike dealers can also provide insurance in-store, giving customers the option to finish their transaction online or vice versa.
person rides bike more because of bike insurance

Riders get the full value of their bike

The worst thing is buying insurance, only to realise that the terms & conditions are full of exclusions and fine print.

That's why we don't apply any depreciation to the bike’s value during the first 36 months. So in case of compensation, riders will receive the bike’s full value, minus a deductible.
woman with theft and damage insurance locks Canyon bike

Comprehensive theft & damage protection

Bike thieves can be savvy, even if someone locks their bike properly. That’s why in the case of theft, we refund the original purchase price of the bike during the first three years with no excess.

We also reimburse fixed accessories, including locks and e-bike batteries, and pay for a taxi home (up to €500).

With our material damage cover, we pay for bike repairs due to an accident, attempted theft, vandalism, animals or natural elements, including replacement of the bike and fixed accessories.
women with bike insurance uses assistance after bike breaks down on city street

24/7 assistance

If a rider has trouble on the road (an accident, tire puncture, dead battery, theft, etc.), we repair their bike for free on the spot, and if necessary, give the rider a lift home.

Bike towing and the rider’s trip home are covered in Germany, the Netherlands, France and Belgium. Otherwise, emergency cash is provided.
Documents in English
General policy and conditions
Insurance product information document
Documents in French
Conditions générales
Document d’information sur le produit d’assurance
Documents in Deutch
Algemene voorwaarden
Informatiedocument over het verzekeringsproduct

Product features tailored for you

API & Integration
Easily embed insurance into your UX using our custom APIs, powering global cover through a single integration.
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Claims management
Easy digital claims processing with quick payouts and human service.
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Insurance solutions
Explore a range of embedded insurance solutions that suit the needs of your business and customers.
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Partnerships & support
Get advice from our industry experts and ensure your customers are in the best hands with our multilingual customer support.
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Risk carrier setup
Choose from our network of risk carriers or opt for a modular setup that works with your current one, with the flexibility to switch providers for the best cover, price and service.
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Data, analytics & reports
Track your program's performance with a real-time dashboard and gain insights into how to get the most out of your insurance solutions.
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High-growth companies powered by Qover

“Qover’s understanding of the complex needs of a full-growth FinTech, its deep insurance and technology expertise, and its agile and collaborative approach are uniquely complementary to how we work at Revolut. Qover is one of the only players capable of providing us with a global solution”
Nikolai Storonsky
CEO & Co-founder of Revolut
Read story
“Our couriers are free to choose when, where and if they want to work. We want to ensure that each of them enjoys optimal security throughout their experience with Deliveroo. Thanks to our partnership with Qover, we offer an insurance solution that reflects the flexible business of our independent partners: innovative guarantees that meet the needs they express to us on a daily basis.”
Mathieu de Lophem
Former CEO of Deliveroo Belgium
Read story
“At Canyon, we are very much focused on our relationship with the customer, and this integration with Qover only strengthens that. The customer experience does not end with the bike being delivered to the customer's doorstep, so it’s very important to have a partner that can help us roll out an insurance product globally with one integration.”
Christian Steyer
Head of Customer Solutions at Canyon
Read story
"Qover’s understanding of the complex needs of a full-growth FinTech, its deep insurance and technology expertise, and its agile and collaborative approach are uniquely complementary to how we work at Revolut. Qover is one of the only players capable of providing us with a global solution."
Nikolay Storonsky
CEO & Co-founder of Revolut
Read story
“At Canyon, we are very much focused on our relationship with the customer, and this integration with Qover only strengthens that. The customer experience does not end with the bike being delivered to the customer's doorstep, so it’s very important to have a partner that can help us roll out an insurance product globally with one integration.”
Christian Steyer
Head of Customer Solutions at Canyon
Read story
“Our couriers are free to choose when, where and if they want to work. We want to ensure that each of them enjoys optimal security throughout their experience with Deliveroo. Thanks to our partnership with Qover, we offer an insurance solution that reflects the flexible business of our independent partners: innovative guarantees that meet the needs they express to us on a daily basis.”
Mathieu de Lophem
Former CEO of Deliveroo Belgium
Read story

Resources for you

See all resources
Blog post
Insurance ecosystem

AI in insurance: a guide to maximising efficiency for a better customer experience

Blog post
Automotive & mobility

Omnichannel insurance for car manufacturers: the key to a better customer experience

Blog post
General

Embedded insurance: the path to a global safety net

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