Legal services

All your insurance and legal needs across Europe & the UK

Our team of legal, insurance and compliance experts untangles the web of insurance regulations and handles all the intricate details for you, from product manufacturing to distribution services.
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Data & analytics
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Customer care & claims
90
%
CSAT
24/7
support
14
languages
Dedicated partner
success team
Legal & insurance experts
Check-ins, workshops
& more
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of your program
B2B dashboard showing performance of insurance program for businesses

Regulatory & compliance support

Despite a certain level of harmonisation within Europe, insurance remains inherently local, which can leave you drowning in market best practices and regulations from country to country.

Not to worry – our legal, insurance and compliance experts are on top of it.

From local insurance law analyses to the latest security and privacy regulations, they make sure every program meets the necessary requirements.

What companies should know about insurance regulation

Licencing across Europe & the UK

How do we do what we do – legally, that is?

Qover is licensed and registered under the Belgian authority and provides its regulated services under the Freedom of Services, which allows us to operate in all EEA countries – we carry out insurance distribution activities on behalf of insurance companies across 32 countries in Europe.

We provide services to the UK market through our local branch, which is authorised and regulated by the Financial Conduct Authority.

Our legal status allows us to work with a diverse set of insurance partnerships, from natively embedded master policies to add-on insurance through business introducers and ancillaries.

For companies that would like to get their own insurance licence, our network of legal and regulatory experts can help advise you as part of our licence-in-a-box program.
B2B dashboard showing performance of insurance program for businesses

Risk carrier sourcing & management

We can source the risk for your program from our trusted network of 15+ partners, or we can work with your preferred insurer.

Either way, we handle all of the necessary risk carrier success management including streamlining program processes and communications.

Essentially, we make sure things run smoothly through product monitoring and governance, monthly reporting, complaints handling and more.

Check out our insurer network

Policy co-creation & advising

Co-create your ideal insurance product with our team.

Our product experts will advise on the right program design – coverage, distribution, risk – and help make it a success.

Once that’s in place, our legal experts will help take care of all the necessary policy documents and translations, from product information (IPIDs) and localised terms & conditions to policy schedules and customer FAQs.
See an example

How we co-create insurance products

Scenario 1
You’re creating an insurance program from scratch

If you’re offering insurance for the first time, we can co-manufacture a product tailored to your customer base.

As your insurance advisor, we leverage our expertise to source a risk carrier from our trusted network and work with you to create a program that meets your business objectives.

Scenario 2
You have an insurance program in place

If you’re looking to improve your insurance offering or switch risk carriers, we can help.

Through a market analysis, we can match the best insurer to your program.

Our claims & support teams can improve the customer experience, and our tech platform can help improve data transparency to increase efficiency and return on your investment.

Scenario 3
You’re expanding to a new product or country

Our pan-European capabilities come in handy when diversifying your insurance program.

We work across borders to ensure that your user experience remains cohesive while adapted to local markets – including customised, translated terms & conditions across any insurer on any product in any country.

Product features tailored for you

API & integration
Easily embed insurance into your UX using our custom APIs, powering global cover through a single integration.
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Claims management
Benefit from AI-powered claims handling for faster processing, quick payouts and an intuitive user experience without losing our human touch.
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Insurance solutions
Explore a range of embedded insurance solutions that suit the needs of your business and customers.
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Configuration
Have any insurance setup configured in our platform, for any product, country and insurer.
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Risk carrier setup
Choose from our network of risk carriers or opt for a modular setup that works with your current one, with the flexibility to switch providers for the best cover, price and service.
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Data, dashboards & reports
Track your program's performance with a dynamic dashboard and gain insights into how to get the most out of your insurance solutions.
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Customer care
Ensure high-quality, multilingual customer service that lives up to your brand.
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User experiences
Integrate user flows directly into your app or website for a seamless experience across countries and products.
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High-growth companies powered by Qover

“Qover’s understanding of the complex needs of a full-growth FinTech, its deep insurance and technology expertise, and its agile and collaborative approach are uniquely complementary to how we work at Revolut. Qover is one of the only players capable of providing us with a global solution”
Nikolai Storonsky
CEO & Co-founder of Revolut
Read story
“Our couriers are free to choose when, where and if they want to work. We want to ensure that each of them enjoys optimal security throughout their experience with Deliveroo. Thanks to our partnership with Qover, we offer an insurance solution that reflects the flexible business of our independent partners: innovative guarantees that meet the needs they express to us on a daily basis.”
Mathieu de Lophem
Former CEO of Deliveroo Belgium
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“At Canyon, we are very much focused on our relationship with the customer, and this integration with Qover only strengthens that. The customer experience does not end with the bike being delivered to the customer's doorstep, so it’s very important to have a partner that can help us roll out an insurance product globally with one integration.”
Christian Steyer
Head of Customer Solutions at Canyon
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"Qover’s understanding of the complex needs of a full-growth FinTech, its deep insurance and technology expertise, and its agile and collaborative approach are uniquely complementary to how we work at Revolut. Qover is one of the only players capable of providing us with a global solution."
Nikolay Storonsky
CEO & Co-founder of Revolut
Read story
“At Canyon, we are very much focused on our relationship with the customer, and this integration with Qover only strengthens that. The customer experience does not end with the bike being delivered to the customer's doorstep, so it’s very important to have a partner that can help us roll out an insurance product globally with one integration.”
Christian Steyer
Head of Customer Solutions at Canyon
Read story
“Our couriers are free to choose when, where and if they want to work. We want to ensure that each of them enjoys optimal security throughout their experience with Deliveroo. Thanks to our partnership with Qover, we offer an insurance solution that reflects the flexible business of our independent partners: innovative guarantees that meet the needs they express to us on a daily basis.”
Mathieu de Lophem
Former CEO of Deliveroo Belgium
Read story

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